Frequently Asked Questions

Frequently Asked Questions

Pop Culture Con

What is Pop Culture Con?

Pop Culture Convention is a chance for the Utah Valley (and other areas) to come together to celebrate pop culture, anime, games, cosplay, and more!

What is “pop culture”?

According to Wikipedia, it “is the entirety of ideas, perspectives, attitudes, images, and other phenomena that are within the mainstream of a given culture”. Or in other words, anything that is currently popular, as well as anything that may have originated in the 19th century that has become popular.

Is Pop Culture Con family-friendly?

Yes! Our goal is to allow anyone to enter and to have a good time!

Are there any volunteer opportunities?

If you are interested in helping out, please sign up via our Volunteer page.

Can I bring anything into the con?

Aside from illegal substances, alcohol, or weapons, yes! Please note that costumes need to be a reasonable size as to not hinder any of the other attendees while attending. Please refer to our Cosplay & Weapons Policy for more information.

Tickets

When will tickets for this year’s event go on sale and where can I get them?

Please visit our Ticket page for more information.

Can I buy tickets at the door?

Absolutely!

What is your refund policy?

We currently do not offer refunds. We apologize for any inconvenience this may cause.

Are there any discounts available?

Children under eight (8) get in for free. We also offer discounts for Seniors, Veterans, and Active Military with valid I.D. We also offer other discounts throughout the year.

Celebrities

Will there be any celebrities?

Please visit our Guest page for more information.

Can I suggest a celebrity?

Certainly! Simply contact us and we’ll add it to our list. Thanks.

Are photos allowed at the celebrity’s booth?

Please check with the celebrity at the event. Some will allow it, others may not. Please note, there may be a fee involved.

Are photo ops available?

Photos ops, if available, are located on our Ticket page.

What if a guest cancels after I’ve bought a photo op?

If a guest cancels, your photo op is refundable (up to one week before the event), or can be redeemed for another photo op of equal or lesser value.

How many people are allowed within one photo op?

Up to four attendees are allowed per photo op. For more than four attendees, you will be required to purchase an additional photo op; otherwise, the additional people will be turned away. Children below the age of 6 do not count towards the four.

How early should I arrive for my photo op?

Please arrive between 5 to 15 minutes before your slotted time.

How do I redeem my photo op once I’m at the event?

Please print your purchased photo op ticket and present it at the event. As phone service may be unreliable at the event, please print and bring your photo op QR code. This will help keep the lines moving quickly and smoothly.

Why do you only offer digital photo ops?

We feel that offering only digital photo ops is the best experience for our attendees. If we decide to offer printed photos, we will announce it via our social media pages.